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ReverseLogix

Ecosystem

End-to-end reverse logistics platform for enterprise retailers and manufacturers, covering returns routing, grading, restocking, and liquidation workflows from a single SaaS interface.

ReverseLogix is a purpose-built reverse logistics management system for enterprise retailers, manufacturers, and 3PLs. It covers the full reverse supply chain: consumer-facing returns initiation, carrier selection and label generation, warehouse receiving and item grading, disposition routing, and financial reconciliation.

Unlike returns apps focused on consumer experience, ReverseLogix is operations infrastructure. It is designed for teams processing high volumes of returns across multiple warehouses and disposition channels. The platform includes configurable business rules for disposition, integrations with warehouse management systems, and analytics for measuring returns program performance.

For agentic commerce, ReverseLogix is relevant as the operations layer that receives agent-initiated returns. When an AI agent triggers a return via a UCP order management endpoint, ReverseLogix processes the inbound event, assigns the return to the correct facility, and initiates the warehouse workflow. The agent's return action flows into the same operational system as web-initiated returns, ensuring consistent handling.

Why This Matters for UCP

ReverseLogix receives agent-initiated returns from UCP order management flows and routes them through enterprise reverse logistics operations, ensuring consistent warehouse processing and disposition regardless of how the return was initiated.

UCP Capabilities

order management

UCP Endpoint

Ecosystem — Endpoint not yet publicly available

Integration Example

// ReverseLogix API: register an agent-initiated return for warehouse processing

const RLX_API = 'https://api.reverselogix.com/v1';

const returnRegistration = await fetch(`${RLX_API}/returns`, {
  method: 'POST',
  headers: {
    'X-RLX-Api-Key': process.env.REVERSELOGIX_API_KEY!,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    source: 'ucp_agent',
    merchant_order_id: ucpOrderId,
    consumer_return_id: loopReturnsReturnId,
    items: [
      { sku: 'JACKET-XL-BLACK', quantity: 1, reason_code: 'defective', condition: 'unknown' },
    ],
    requested_disposition: 'auto',     // let ReverseLogix rules engine decide
    destination_warehouse_id: 'WH_DALLAS_01',
  }),
}).then(r => r.json());

console.log('RLX return ID:', returnRegistration.rlx_return_id);
console.log('Assigned warehouse:', returnRegistration.assigned_warehouse);
console.log('Expected processing SLA:', returnRegistration.processing_sla_hours + 'h');

UCP Status

Ecosystem

Tags

reverse-logisticsenterprisewarehousedispositionreturns-managementsaas

Pricing

enterprise

Added 2026-04-23
Documentation

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Reviews

★★★★★4.7 (3 reviews)

These are illustrative examples to show what reviews will look like. Submit your own experience below.

RK

R. Kapoor

Platform Engineer · Jan 15, 2026

★★★★★

Integrated in an afternoon. Solid implementation with no unexpected edge cases in production.

JS

J. Santos

Senior Engineer · Feb 28, 2026

★★★★★

Integration was straightforward. The UCP endpoint discovery works as documented and checkout completes in under 2 seconds.

ML

M. Lee

Backend Developer · Mar 3, 2026

★★★★

Works well for our use case. The documentation is accurate and the implementation matches what the spec describes.

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