WeSupply Labs
EcosystemPost-purchase customer experience platform covering returns automation, proactive delivery tracking, and branded self-service portals for mid-market e-commerce retailers.
WeSupply Labs builds post-purchase CX infrastructure for e-commerce brands: branded tracking pages, proactive shipping notifications, returns portals, and delivery analytics. It integrates with major carriers, OMS systems, and e-commerce platforms through a unified API.
The platform is positioned in the mid-market, sitting between simpler returns apps and enterprise-grade returns operations software. Brands get returns automation without the implementation overhead of building custom returns portals.
For agentic commerce workflows, WeSupply Labs exposes order status and returns APIs that agents can call after a UCP checkout completes. An agent can query delivery status, check return eligibility windows, and initiate a return on behalf of a UCP-identified shopper. The platform's webhook system notifies agents when order states change, enabling proactive agent-to-shopper updates.
Why This Matters for UCP
WeSupply Labs connects post-purchase order state to AI agents, enabling proactive delivery tracking and agent-initiated returns for UCP-sourced orders without requiring shoppers to interact with merchant portals.
UCP Capabilities
UCP Endpoint
Ecosystem — Endpoint not yet publicly available
Integration Example
// WeSupply Labs: query order status and initiate return after UCP checkout
const WESUPPLY_API = 'https://api.wesupplylabs.com/v2';
const headers = {
'X-Api-Key': process.env.WESUPPLY_API_KEY!,
'Content-Type': 'application/json',
};
// Check delivery status for a UCP order
const orderStatus = await fetch(
`${WESUPPLY_API}/orders/${ucpOrderId}/status`,
{ headers }
).then(r => r.json());
console.log('Delivery status:', orderStatus.delivery_status);
console.log('ETA:', orderStatus.estimated_delivery_date);
console.log('Return window closes:', orderStatus.return_window_expiry);
// Initiate return if within window
if (orderStatus.return_eligible) {
const returnResult = await fetch(`${WESUPPLY_API}/returns`, {
method: 'POST',
headers,
body: JSON.stringify({
order_id: ucpOrderId,
shopper_id: shopperIdentityToken,
return_items: [{ line_item_id: 'item_1', reason: 'wrong_size', quantity: 1 }],
}),
}).then(r => r.json());
console.log('Return label URL:', returnResult.label_url);
console.log('Return ID:', returnResult.return_id);
}Category
Returns & Reverse LogisticsUCP Status
EcosystemTags
Pricing
paid
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Reviews
★★★★★4.7 (3 reviews)These are illustrative examples to show what reviews will look like. Submit your own experience below.
R. Kapoor
Platform Engineer · Jan 15, 2026
Integrated in an afternoon. Solid implementation with no unexpected edge cases in production.
J. Santos
Senior Engineer · Feb 28, 2026
Integration was straightforward. The UCP endpoint discovery works as documented and checkout completes in under 2 seconds.
M. Lee
Backend Developer · Mar 3, 2026
Works well for our use case. The documentation is accurate and the implementation matches what the spec describes.
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