Fluent Commerce

Ecosystem

Cloud-native distributed order management system designed for retailers running omnichannel fulfillment. Provides a GraphQL API for order orchestration, inventory positioning, and store fulfillment workflows.

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Fluent Commerce is a cloud-native OMS built for omnichannel retailers. It manages the order lifecycle from capture through fulfillment across all channels: e-commerce, stores, wholesale, and marketplaces. The system is architected for distributed fulfillment, meaning inventory and fulfillment logic can be distributed across any number of locations while the OMS maintains a unified view.

The platform's core strength is its flexibility in defining fulfillment rules. Retailers configure routing logic, safety stock rules, location priorities, and carrier selection criteria through the platform. This configuration-driven model allows complex fulfillment policies to be implemented without custom code.

Fluent Commerce uses a GraphQL API as its primary integration surface. The schema covers the full order and inventory data model: products, locations, inventory, orders, order items, shipments, and returns. Queries can retrieve current availability, order status, and fulfillment progress. Mutations create orders, trigger fulfillment actions, and update order state.

For agents, the GraphQL API provides a typed, introspectable interface to the OMS. Agents can send schema introspection queries to discover available operations and data shapes. In a UCP-enabled retail environment, Fluent Commerce would receive orders from the UCP checkout layer and route them through configured fulfillment rules. Agents can query order status directly from Fluent Commerce to provide buyers with real-time fulfillment progress without additional middleware. The platform's focus on omnichannel fulfillment makes it particularly relevant for retailers using UCP to enable agent-initiated purchases across online and physical channels.

Why This Matters for UCP

Fluent Commerce provides a cloud-native distributed OMS with a GraphQL API, enabling agents to query inventory availability, create UCP-initiated orders, and track fulfillment progress across omnichannel retail networks.

UCP Capabilities

order management

UCP Endpoint

Ecosystem — Endpoint not yet publicly available

Integration Example

// Fluent Commerce GraphQL API for distributed order management.
// Agents query inventory and order status using typed GraphQL operations.

const FLUENT_API = process.env.FLUENT_COMMERCE_API_URL;
const token = process.env.FLUENT_COMMERCE_TOKEN;

// Query available inventory across locations
const { data } = await fetch(FLUENT_API, {
  method: 'POST',
  headers: {
    Authorization: 'Bearer ' + token,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    query: `
      query InventoryCheck($ref: String!, $qty: Int!) {
        inventoryPositions(refs: [$ref]) {
          ref
          onHand
          available(qty: $qty) {
            locationRef
            eta
          }
        }
      }
    `,
    variables: { ref: 'SKU-001', qty: 1 },
  }),
}).then(r => r.json());

console.log('Available at:', data.inventoryPositions[0]?.available?.[0]?.locationRef);

// Create order via GraphQL mutation
const create = await fetch(FLUENT_API, {
  method: 'POST',
  headers: { Authorization: 'Bearer ' + token, 'Content-Type': 'application/json' },
  body: JSON.stringify({
    query: `
      mutation CreateOrder($input: CreateOrderInput!) {
        createOrder(input: $input) { ref status }
      }
    `,
    variables: {
      input: {
        ref: 'UCP-ORD-001',
        channel: 'DIGITAL',
        items: [{ ref: 'SKU-001', quantity: 1, price: 49.99 }],
      },
    },
  }),
}).then(r => r.json());

console.log('Order created:', create.data.createOrder.ref);

Reviews

★★★★★4.7 (3 reviews)

These are illustrative examples to show what reviews will look like. Submit your own experience below.

J. Santos

Senior Engineer · Feb 28, 2026

★★★★★

Integration was straightforward. The UCP endpoint discovery works as documented and checkout completes in under 2 seconds.

M. Lee

Backend Developer · Mar 3, 2026

★★★★★

Works well for our use case. The documentation is accurate and the implementation matches what the spec describes.

R. Kapoor

Platform Engineer · Jan 15, 2026

★★★★★

Integrated in an afternoon. Solid implementation with no unexpected edge cases in production.

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